Breaking Barriers.....Communication in the Marketplace Series - Part II
Contaminated Marketplace : Fear, Anxiety, Paranoia ©AR_HRComatrix_BreakingBarriers It is amazing how morale can be affected by the mode of internal communication. And the reverse is true: internal communication defines employees' morale. The less employees know, or the more filtered the information they receive, the more distorted that information is going to be. People do not hear any longer. They "hear" themselves, they "hear" their own thoughts and fears, and they are going to think it out loud to the next co-worker, the next customer, and maybe their family members and friends. Worse, they could post it on Facebook and Glassdoor. You could fire them, if you please, but the damage will be done. Actually firing them might be a bad idea if one of your supervisors has sought the information on their Facebook page. And there, down goes your organization. So, all programs for boosting engagement is a waste of effort. It could be a temporary bandag...