HUMAN RESOURCE MANAGEMENT AND COMMUNICATION MATRIX.
An integrated approach to HRM and Internal and External Communication.
Bilingual, Global Insights, Metrics, and Focus on Service Industry -
Pour une Gestion Intégrée des Ressources Humaines et de la Communication -
We are back after the summer break, getting into the Fall season; and the Service/Retail world has been pushing - with big bangs - to diffuse what we
have been hearing quite a bit about these last months (or years): the closing of stores and banks, The Retail Meltdown, the Rise of Amazon and online shopping, the death of Brick and Mortar Store, and yet, the boom of the Food and Beverage industry. The common key factor? It is all about the the Service Industry,
so the answer seems simple enough: People, as in customers and
employees. But, not so fast! There is nothing simple about the
people-service industry complex, and much less about the retail outlook since not all retail businesses are equal.
People can be ambiguous, and the symbiosis between HR and Service Industry
workforce is hardly attainable. It would seem obvious that HR plays a
major role in the rise and/or fall of the Service industry. The only
caveat? It takes awareness.
A short updateon a crucial and current subject: Healthcare. (For the very latest follow-up and/or dissection of the process click here) The matter is of a global and complicated interest, but at this point do US employees still care? The subject goes "over the head" of many, has become more of a political duel rather than being approached as a public health concern with serious economic impacts.
For the sake of information and communication on the subject, I will give a quick snapshot on the matter in this post. We remember (or don't) that ACA stands for the Affordable Care Act or "Obamacare", the AHCA is the American Health Care Act, and the latest is the Better Care Reconciliation Act (BCRA).
Quick, because a decision - to go forward, to revise, or to halt the whole process (theorically, because steps will undoubtedly, continue to be taken behind the scene to somehow dismantle Healthcare as it is now) will occur within the next few days; He…
THE HR PATH: FROM POWERFUL AND LONELY TO JOLLY BUSINESS PARTNER
Do you remember that Spiderman amusingly dramatic phrase: "With great power comes great responsibility" ? We are closing the first quarter of the year, and it's usually time for rolling-out changes. Time for reviews, dreaded annual chats, result celebration, and follow-up or carrying-out of policy changes and/or new directives implementation. HR is at the heart of those actions. Neutral and Stoic. Passionate employees could argue that HR is at best passive, at worst heartless.
The biggest changes came from the happenings in regulations that stemmed from societal concerns: Benefits, OT, minimum/living wage issue. Now, business owners' pressure aim at reversing at least some of the changes. Changes are known to not be static; but should we rather think volatility? Let alone the fear for uncertain economy. Talking about a VUCA world!
There were topics of peak interests, such as Technology, Analytics, and Big Data; and topics of concerns such as Privacy and Hacking issues. And …
It's that time of the year again and I know that there are lots of talks about candy making in breakrooms. But wait a minute! I just came across a tweet about Nestlé today: chocolate with 40% less sugar is in the making! I love chocolate - it's the only candy I eat and I don't call it "candy" - so you can count me on that. .. Also, policy-wise, there is also quite a bit of buzz around Obamacare, well, call it "Healthcare". Those are news; but this post is about a simple, down-to-earth subject that has bigger consequences. My question of the day: where are we heading to as a society? This is about Public Health and HR.
When it comes to HR, it sometimes amazes me how much we do hurt ourselves without realizing it. (1) Why is it that we (companies, HR or local HR partners doing the execution) choose all kinds of indulging food as engagement initiatives? Think a little bit: we provide sometimes or often (some organizations on a wee…